Information we collect
We collect information you provide directly and information generated as you use Barter Bucks.
- Account details such as your name, email and city.
- Listing and trade information you choose to share.
- Messages and support requests you send us.
- Technical data such as device, browser and usage patterns.
How we use information
We use information to operate, protect and improve the marketplace.
- To provide accounts, listings, offers and SafeTrade.
- To keep the community safe and prevent misuse.
- To communicate about your account, trades and updates.
- To understand and improve how the service is used.
Analytics
We may use privacy-conscious analytics to measure performance and improve the experience. Analytics data is used in aggregate and is not used to identify you personally where avoidable.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot promise absolute security.
Your rights
You have choices and rights regarding your information.
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion, subject to legal and operational limits.
- Opt out of non-essential communications at any time.
Australian privacy compliance
Barter Bucks operates from Melbourne, Australia and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you have a privacy concern, you may contact us and, if unresolved, the Office of the Australian Information Commissioner.
International visitors
If you access Barter Bucks from outside Australia, your information may be processed in Australia. By using the service, you understand information may be transferred to and handled in Australia.
Updates to this policy
We may update this policy as the service evolves. We will update the date above and, where appropriate, notify you of significant changes.
Contact us
For any privacy question or request, please reach us via the Contact page and select the relevant category.